Microsoft Dynamics 365 Customer Service

Overview

Learn how to effectively configure a Dynamics 365 for Field Service implementation to maximize the tools and features available to efficiently manage a mobile work force.

Pre-requisites

Basic understanding of how to move around in the Dynamics 365 Customer Service application and a working knowledge of the core records that are available.

Audience

This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.

Course Role

IT professionals

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Course Features

Duration 4 Days
Language English
Delivery Virtual
Certificate Yes

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Overview

Pre-requisites

Audience

Course Role

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Course Features

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