Overview

Certificate

An attendance letter is issued at the end of the course, a certificate is only obtained upon successful completion of the 

certification exam.

ITIL - ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.ITIL® is the most adopted guidance in the world of IT Service Management, and as technology and business practices and challenges increase, so has ITIL® evolved. The course aims at introducing the core concepts of ITIL 4. It covers the principles of ITIL 4 guidance, concepts, and terminology. IT helps in understanding the practices across IT Service Management.