Overview
Learn how to effectively configure a Dynamics 365 for Field Service implementation to maximize the tools and features available to efficiently manage a mobile work force.
Pre-requisites
Basic understanding of how to navigate the Dynamics 365 application, as well as a working knowledge of the core records available. Familiarity with the basic scheduling capabilities available in universal resource scheduling is helpful.
Audience
This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.