Overview
This training course is designed to give participants the knowledge and skills to become a Collaboration
Communications Systems Engineer. Participants should understand the fundamentals of networking,
telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft
Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices
including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams
Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams
Rooms Pro Portal, and the Call Quality Dashboard. In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through
Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.
