ITIL Foundation v5 introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.
ITIL Foundation v5 is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture. It is for professionals at the start of their ITIL® version 5 journey or people looking to update their existing ITIL knowledge.
There are no mandatory prerequisites.
The ITIL Foundation v5 Certification Course is designed for anyone working in IT looking for IT Service Management education and an understanding of how to provide business value. Also, anyone who is looking to upgrade their ITIL v3 certification and knowledge.
This course is designed for Service Management.
ITIL Foundation v5’s service value system model and its business relevance. ITIL Foundation v5’s seven guiding principles. An explanation of ITIL Foundation v5’s service value chain and its significance in enabling strong IT business alignment. A review of the four dimensions of service management. New introduction of AiGovernance in ITIL A description of the 3 ,4 ITIL® Foundation v5 practices. Several high level and key concepts from Lean IT, Agile, DevOps, and Organizational Change Management, Ai and Governance and why these are important to deliver business value.
Reach out to us for more details, availability, or any specific queries you might have. We're here to help you make the right choice!
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