SMG-ITLAI

ITIL® Version 5 AI Governance(Exam Included)

Course by ITIL® — 2 Days · Virtual/In-Class · Certificate Included

ITIL® Training

Overview

The ITIL® Version 5 AI Governance course equips professionals with the knowledge and practical guidance to govern Artificial Intelligence responsibly within digital services and organisational environments. The course explores AI governance principles, ethical considerations, risk management, regulatory compliance, and governance frameworks while demonstrating how ITIL practices support responsible AI adoption. Learners also gain hands-on understanding of the ITIL AI Governance Improvement Model and its application across the AI lifecycle.

Pre-requisites

A basic understanding of IT Service Management (ITSM) concepts. Familiarity with ITIL practices is recommended but not mandatory.

Audience

IT Service Managers Business Leaders and Executives AI and Machine Learning Engineers Data Scientists Data Professionals Business Analysts Data Analysts Project Managers Ethics and Governance Specialists Risk, Compliance and Assurance Professionals Digital Transformation Leads IT Consultants

Who is this for?

This course is designed for IT Service Manager, AI Governance Specialist, Business Leader, Data Scientist, Project Manager.

Course Outcome

Understand AI governance principles and terminology within the ITIL framework. Identify AI risks, controls, ethical considerations, and governance requirements. Explain how ITIL supports AI governance throughout the service lifecycle. Apply the ITIL AI Governance Improvement Model to assess, design, implement, maintain, and improve AI governance. Understand governance responsibilities across organisational and regulatory environments. Connect AI governance with industry standards and regulations

Official PeopleCert ITIL® Version 5 AI Governance training focused on responsible AI adoption, governance frameworks, AI risk management, and regulatory compliance.

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Course Features

Duration 2 Days
Language English
Delivery Virtual/In-Class
Certificate Yes
Availability Contact us for dates

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Pre-requisites

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