SDI

The Service Desk is at the core of administration and support of IT environments, the role has grown to such a point that customers perceive the Service Desk to be the image and reflection of the IT department.

The Service Desk Institute (SDI) has been connecting service desk professionals across the world and is the leading global community for everyone working in the service desk industry. SDI certifications support you in shaping the future of your company's IT service wherever you are in the world with a passion for providing industry with best practice and sharing knowledge.

The Netcampus Group is dedicated to teaching skills, guiding and inspiring Organisations along their ITSM transformation journey.