SDI


The Service Desk Institute (SDI) has been connecting service desk professionals across the world and is the leading global community for everyone working in the service desk industry.  SDI certifications support you in shaping the future of your company’s IT service wherever you are in the world with a passion for providing industry with best practice and sharing knowledge.

The Netcampus Group is dedicated to teaching skills, guiding and inspiring Organisations along their ITSM 
transformation journey.


SDI

Unlock Your Potential with Our Courses

We offer affordable and engaging courses to unlock potential. Unlock Your Potential with Affordable and Engaging Courses at Netcampus

SDI Service Desk Training – Analyst & Manager Certification

Netcampus offers SDI-certified Service Desk training to empower IT support professionals with the practical skills and global best practices needed to deliver exceptional service. As a trusted training provider, we support IT teams in their IT Service Management (ITSM) transformation journeys. Our courses, including the SDI Service Desk & Support Analyst and SDI Service Desk Manager certifications, align with international standards and help build high-performing service desk teams. Join the global SDI community and advance your career in IT support with Netcampus.

SDI

SDI® Service Desk and Support Analyst (Exam Included)

The Service Desk and Support Analyst exam is based on the SDA standard. The...

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SDI

SDI Service Desk Manager (Exam Included)

The SDI Service Desk and Support Manager qualification recognizes an indivi...

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SDI

SDI Service Desk and Support Analyst

The Service Desk and Support Analyst exam is based on the SDA standard. The...

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SDI

SDI Service Desk Manager

The SDI Service Desk and Support Manager qualification recognizes an indivi...

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SDI

Peoplecert Courses-Appeals & Complaints Policy

Netcampus Complaints Procedure1.A complaint may be lodged in person, via te...

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